Privacy Policy

How we collect, use, and protect your personal information.

Last updated: March 31, 2026

1. Introduction

Anavi Immigration Consulting ("we," "our," or "us") is committed to protecting the privacy and confidentiality of all personal information entrusted to us by our clients and website visitors. As a Regulated Canadian Immigration Consultant (RCIC), we handle sensitive personal data as part of our professional services and are bound by strict regulatory and ethical obligations.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in compliance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta's Personal Information Protection Act (PIPA).

2. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, mailing address.
  • Identity Documents: Passport details, birth certificates, national identity cards, citizenship documents, and photographs.
  • Immigration History: Previous visa applications, immigration status, travel history, and removal orders.
  • Employment Information: Work history, job offers, employer details, pay stubs, and employment letters.
  • Education Records: Transcripts, diplomas, credential assessments, and institutional acceptance letters.
  • Financial Information: Bank statements, proof of funds, tax returns, and notices of assessment.
  • Family Information: Marital status, dependent details, relationship evidence, and family member documentation.
  • Medical Information: Immigration medical examination results as required by IRCC.
  • Website Usage Data: IP address, browser type, pages visited, and cookies for website analytics.

3. How We Use Your Information

Your personal information is used for the following purposes:

  • Assessing your eligibility for Canadian immigration programs
  • Preparing and submitting immigration applications on your behalf to IRCC and provincial immigration authorities
  • Communicating with you regarding your case status and required documentation
  • Complying with regulatory obligations under the College of Immigration and Citizenship Consultants (CICC)
  • Responding to inquiries submitted through our contact form
  • Improving our website and services through anonymized analytics

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may disclose your information only in the following circumstances:

  • Government Authorities: Immigration, Refugees and Citizenship Canada (IRCC), provincial nominee programs, and the Canada Border Services Agency (CBSA) as required for your application.
  • Regulatory Bodies: The College of Immigration and Citizenship Consultants (CICC) in response to regulatory inquiries or audits.
  • Service Providers: Trusted third-party providers who assist with secure data storage, email communications, and website hosting, all bound by confidentiality agreements.
  • Legal Obligations: When required by law, court order, or legal proceedings.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted file storage, secure client portals, password-protected systems, and regular security reviews.

While we take every reasonable precaution to safeguard your data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to industry best practices.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with our regulatory obligations, and resolve any disputes. Client files are retained for a minimum of six years after the conclusion of services, as required by the CICC Code of Professional Conduct.

7. Your Rights

Under Canadian privacy law, you have the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccurate or incomplete information
  • Withdraw consent for the collection or use of your information, subject to legal and regulatory limitations
  • Request deletion of your personal information where permitted by law
  • File a complaint with our firm or the Office of the Privacy Commissioner of Canada

8. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience and gather anonymized usage data. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain website features.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated policy will be posted on this page with the revised date. We encourage you to review this page periodically.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Anavi Immigration Consulting

6 Ave SE, Calgary, AB T2G 4V1

Coalbrook Pl W, Lethbridge, AB T1J 5W7

contact@anaviimmigration.ca

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